monday to sunday 9:00am to 9:00pm
Shipping Policy
Effective Date: April 2026 | Last Updated: April 2026
1. Delivery Area
Saatvik Masala currently All India delivery provide karta hai. Hum India ke sabhi states aur union territories mein deliver karte hain.
2. Shipping Charges
🚚 Free Delivery — ₹500 aur usse upar ke orders par
📦 ₹70 Delivery Charge — ₹500 se kam ke orders par
Remote areas ke liye additional charges applicable ho sakte hain.
3. Processing Time
- Order confirm hone ke baad 1-2 business days mein process hoga
- Business days: Monday to Saturday (Sunday aur public holidays exclude)
- Special occasions (Diwali, festivals) mein processing time zyada ho sakta hai
4. Delivery Time
| Location | Estimated Delivery |
|---|
| Metro Cities (Delhi, Mumbai, Bangalore etc.) | 3–5 business days |
| Other Cities | 5–7 business days |
| Remote / Rural Areas | 7–15 business days |
Yeh estimated times hain — guarantee nahi, courier delays ho sakte hain.
5. Tracking
- Order ship hone par tracking number SMS/email par bheja jaayega
- Courier partner website par track kar sakte hain
- Tracking update mein 24 ghante tak lag sakte hain
6. Courier Partners
Hum trusted courier partners use karte hain jaise Delhivery, Shiprocket, Speed Post etc. Courier partner ka choice order location aur availability ke hisaab se hoga.
7. Packaging
- Saare products securely packed hain
- Fragile products ke liye extra protective packaging use hoti hai
- Packaging eco-friendly materials se ki jaati hai jahan possible ho
