Privacy Policy

Effective Date: April 2026  |  Last Updated: April 2026

Saatvik Masala ("hum", "hamara") aapki privacy ko bahut seriously leta hai. Yeh Privacy Policy explain karti hai ki jab aap hamaari website www.saatvikmasala.com visit karte hain ya hamare products khareedte hain, tab hum kaunsi information collect karte hain, kaise use karte hain, aur kaise protect karte hain.

1. Jo Information Hum Collect Karte Hain

1.1 Personal Information

• Naam (Name)
• Email address
• Phone number
• Delivery address (Door no., Street, City, State, PIN Code)
• Payment information (sirf encrypted form mein — hum card details store nahi karte)

1.2 Automatically Collected Information

• IP address
• Browser type aur version
• Pages visited aur time spent
• Device information
• Cookies aur similar tracking technologies

2. Hum Information Kaise Use Karte Hain

• Orders process karne aur deliver karne ke liye
• Order confirmation aur shipping updates bhejne ke liye
• Customer support provide karne ke liye
• Website improve karne ke liye
• Legal obligations fulfill karne ke liye
• Promotional offers send karne ke liye (sirf aapki permission se)

3. Information Sharing

Hum aapki personal information kisi bhi third party ko SELL nahi karte. Hum sirf in limited circumstances mein share karte hain:

• Delivery partners (Shiprocket, Delhivery, Speed Post etc.) — delivery ke liye
• Payment gateways (Razorpay etc.) — payment process karne ke liye
• Legal authorities — agar law require kare

4. Cookies

Hamaari website cookies use karti hai better browsing experience ke liye. Aap apne browser settings se cookies disable kar sakte hain, lekin isse website ki kuch functionalities affect ho sakti hain.

5. Data Security

Hum aapki information protect karne ke liye industry-standard security measures use karte hain including SSL encryption. Lekin yaad rakhein — internet par 100% security guarantee dena possible nahi hai.

6. Aapke Rights

• Apni personal information access karne ka right
• Information correct/update karne ka right
• Information delete karne ka request
• Marketing communications se opt-out karne ka right

7. Children's Privacy

Hamari services 18 saal se kam umra ke logon ke liye nahi hain. Hum knowingly minors ki personal information collect nahi karte.

8. Changes to This Policy

Hum yeh policy kabhi bhi update kar sakte hain. Changes website par post ki jaayengi aur effective date update hogi.