Effective Date: April 2026 | Last Updated: April 2026
Saatvik Masala ("hum", "hamara") aapki privacy ko bahut seriously leta hai. Yeh Privacy Policy explain karti hai ki jab aap hamaari website www.saatvikmasala.com visit karte hain ya hamare products khareedte hain, tab hum kaunsi information collect karte hain, kaise use karte hain, aur kaise protect karte hain.
1. Jo Information Hum Collect Karte Hain
1.1 Personal Information
Naam (Name)
Email address
Phone number
Delivery address (Door no., Street, City, State, PIN Code)
Payment information (sirf encrypted form mein — hum card details store nahi karte)
1.2 Automatically Collected Information
IP address
Browser type aur version
Pages visited aur time spent
Device information
Cookies aur similar tracking technologies
2. Hum Information Kaise Use Karte Hain
Orders process karne aur deliver karne ke liye
Order confirmation aur shipping updates bhejne ke liye
Customer support provide karne ke liye
Website improve karne ke liye
Legal obligations fulfill karne ke liye
Promotional offers send karne ke liye (sirf aapki permission se)
3. Information Sharing
Hum aapki personal information kisi bhi third party ko SELL nahi karte. Hum sirf in limited circumstances mein share karte hain:
Delivery partners (Shiprocket, Delhivery, Speed Post etc.) — delivery ke liye
Payment gateways (Razorpay etc.) — payment process karne ke liye
Legal authorities — agar law require kare
4. Cookies
Hamaari website cookies use karti hai better browsing experience ke liye. Aap apne browser settings se cookies disable kar sakte hain, lekin isse website ki kuch functionalities affect ho sakti hain.
5. Data Security
Hum aapki information protect karne ke liye industry-standard security measures use karte hain including SSL encryption. Lekin yaad rakhein — internet par 100% security guarantee dena possible nahi hai.
6. Aapke Rights
Apni personal information access karne ka right
Information correct/update karne ka right
Information delete karne ka request
Marketing communications se opt-out karne ka right
7. Children's Privacy
Hamari services 18 saal se kam umra ke logon ke liye nahi hain. Hum knowingly minors ki personal information collect nahi karte.
8. Changes to This Policy
Hum yeh policy kabhi bhi update kar sakte hain. Changes website par post ki jaayengi aur effective date update hogi.
